Privacy Policy for Joyfirm
Effective Date: 05/08/2025
At Joyfirm, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication channels, including SMS.
1. Information We Collect
We may collect personal information when you:
Visit our website
Submit a contact form
Call our business
Sign up for services
Communicate with us via phone, email, or text
This information may include your:
Name
Email address
Phone number
Business name
Job title
Service preferences
2. How We Use Your Information
We use your information to:
Respond to your inquiries
Provide services and updates
Improve our offerings
Send automated responses to missed calls or contact form submissions
Send booking confirmations or service updates (if applicable)
We do not sell or share your information with third parties for marketing purposes.
3. SMS Communications
When you contact Joyfirm by phone or through our online forms, you may receive text messages related to your inquiry.
These messages are:
One-time responses to missed calls or messages
Sent to confirm or assist with scheduling, service updates, or general inquiries
Not used for promotional or bulk marketing purposes
By contacting Joyfirm, you consent to receive SMS communications. Message and data rates may apply. You can reply “STOP” at any time to opt out.
4. Data Security
We use industry-standard tools and safeguards to protect your data. While no method is 100% secure, we take appropriate measures to protect your information from unauthorized access or disclosure.
5. Your Rights
You have the right to:
Request access to your data
Ask us to correct or delete your information
Opt out of SMS or email communications at any time
To make a request, email us at: hello@joyfirm.com
6. Changes to This Policy
We may update this policy occasionally. Updates will be posted on this page with a new effective date.
7. Contact Us
If you have questions or concerns about this policy, please contact:
Joyfirm
[Your Business Address]
hello@joyfirm.com
[Your Phone Number]